Privacy Policy – Jetify

At Jetify, protecting your privacy and personal data is our top priority. This Privacy Policy explains how we collect, use, and protect the information of our Tenants and users when they use our WhatsApp Business API platform and SaaS tools.

1. Information We Collect

Jetify may collect the following information from Tenants or users:

  • Account Information: Name, email, phone number, company name, and billing details for subscription management.
  • Usage Data: API usage, messages sent, feature usage, and activity logs to improve service performance.
  • Cookies & Tracking: To enhance website experience, track preferences, and for analytics purposes.
  • Third-Party Information: Data from Meta related to WhatsApp Business API, including approved numbers and message statistics.

2. How We Use Your Information

Jetify uses your information for the following purposes:

  • To provide and manage Jetify SaaS tools and platform access.
  • To verify Tenant account information and Meta WhatsApp Business API setup.
  • To process subscription payments and manage billing.
  • To communicate updates, service announcements, or support notifications.
  • To improve our services and maintain platform security.

3. Sharing of Information

Jetify does not sell or rent your personal information. Information may be shared only in the following cases:

  • With Meta, for WhatsApp Business API approval and message processing.
  • With service providers or partners assisting Jetify in operations (billing, support, analytics).
  • If required by law, regulation, or legal process.

4. Cookies & Tracking

Jetify uses cookies, pixels, and similar technologies to:

  • Improve website navigation and functionality.
  • Analyze platform usage and user behavior.
  • Deliver personalized content and communications.

Tenants can manage cookie preferences via their browser settings.

5. Data Security

Jetify implements industry-standard security measures to protect user data:

  • Encrypted storage and communication channels (SSL/TLS).
  • Access control and authentication for sensitive information.
  • Regular monitoring and auditing of systems.

While Jetify strives for high security, no method of transmission over the internet is 100% secure.

6. Data Retention

Jetify retains Tenant data only for as long as necessary to:

  • Provide SaaS platform services and support.
  • Comply with legal obligations and dispute resolution.
  • Analyze usage trends and improve services.

After this period, data is securely deleted or anonymized.

7. Tenant Rights

Tenants have the following rights regarding their personal information:

  • Access and receive a copy of personal data Jetify holds.
  • Request correction or update of inaccurate data.
  • Request deletion of data, subject to legal or contractual obligations.
  • Opt-out of marketing communications at any time.

Requests can be submitted to support@jetify.in.

8. Third-Party Services

Jetify may use third-party services to enhance platform functionality (e.g., analytics, payment gateways). Jetify is not responsible for the privacy practices of these providers. Tenants are encouraged to review third-party privacy policies.

9. Policy Updates

Jetify reserves the right to update this Privacy Policy at any time. Changes take effect immediately upon posting on the official Jetify website. Tenants are encouraged to review this page periodically for updates.

10. Contact Us

For questions, concerns, or requests regarding your privacy, please contact Jetify support:

📧 support@jetify.in

✅ Last Updated: October 2025